A: Your service includes a full diagnostic inspection, the technician's time and labour, and a follow-up test cycle to confirm the repair was successful. Standard replacement parts needed for the repair are also included in your upfront quote.

A: Specialty or hard-to-source parts, such as manufacturer-specific control boards or discontinued components, may be sold separately if they aren't part of our standard inventory. Your technician will always confirm pricing with you before any additional parts are installed.

A:Please clear the area around your dishwasher so the technician has room to work, remove any dishes or items from inside the unit, and make sure a water shut-off valve is accessible if needed. Having your dishwasher's model number on hand can also help speed up the diagnosis.

A: A dishwasher that won't drain is often caused by a clogged filter, a blocked drain hose, a faulty drain pump, or food debris stuck in the spray arms. Our technicians inspect all of these components to identify and fix the exact cause.

A: This is usually caused by clogged spray arms, a malfunctioning water inlet valve, low water temperature, or a worn door seal that prevents proper pressure during the wash cycle. We test each of these areas to restore full cleaning performance.